Mbi918 Privacy Policy — User Personal Data Protection
This policy explains how mbi918 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Updated: 2026
What Information We Collect From You
Your full name, email address, phone number, date of birth and identity verification (KYC) details provided during registration or profile updates.
Transaction details in MYR, bank account numbers, bank names, e-wallet information (such as TNG), and records of deposits and withdrawals.
Device type, operating system, browser version, IP address, unique device identifiers, and network information collected automatically when you access the platform.
Records of in-platform activity, including pages visited, games played, session duration, account settings preferences, and interactions with platform features.
How Your Information Is Used
Mbi918 uses collected information solely for legitimate purposes related to platform operations. Your information will not be used for any other purpose without prior notice and your consent.
- Account Management: Creating, verifying and managing your user account, including KYC processes and security checks.
- Transaction Processing: Processing deposits, withdrawals, and bonus payments in MYR securely and accurately.
- Platform Security: Detecting and preventing fraud, unauthorised access, and system abuse.
- Service Improvement: Analysing usage patterns to improve the interface, performance, and overall user experience.
- Account-Related Communications: Sending important notices regarding your account, transactions, policy changes and security information.
- Legal Compliance: Meeting legal and regulatory compliance requirements applicable in our operating jurisdiction.
Data Storage & Security Measures
Your personal data is stored on servers protected by encryption and strict access controls. mbi918 takes a layered approach to safeguarding user information.
- SSL Encryption: All communications between your device and our servers are encrypted using SSL/TLS protocols, ensuring your data cannot be intercepted in transit.
- Encrypted Passwords: Account passwords are never stored in plain text — they are processed using an irreversible hashing method.
- Access Controls: Only authorised personnel with a legitimate operational need are permitted to access user data, and all such access is regularly audited.
- Retention Period: Personal data is retained for as long as your account remains active or as needed for operational and legal compliance purposes. Once an account is closed, data will be deleted or anonymised within a reasonable period in accordance with legal requirements.
Data Sharing & User Rights
Third-Party Sharing
Mbi918 does not sell or rent your personal information to any third party for marketing purposes. Information may be shared only in the following circumstances:
- Payment providers and transaction gateways required to process your MYR deposits and withdrawals
- Game software providers operating games on the mbi918 platform
- Regulatory authorities or law enforcement when required by law
- Technical service providers managing platform infrastructure under strict confidentiality agreements
Your Rights Over Your Data
As a mbi918 user, you have the following rights regarding your personal data:
- Right to Access: Requesting a copy of the personal information we hold about you
- Right to Rectification: Requesting corrections to inaccurate or outdated information via profile settings or our support team
- Right to Erasure: Requesting the deletion of your personal data, subject to applicable legal and operational requirements
- Right to Object: Objecting to the processing of your data for specific purposes unrelated to account operations
To exercise any of these rights, contact the mbi918 support team by email: [email protected]
Policy Changes & How to Contact Us
Privacy Policy Updates
Mbi918 reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements, or platform operations. Users will be notified of any significant changes via an on-platform notice or their registered email.
The date of the most recent update will always be displayed at the top of this page. Continued use of the mbi918 platform after changes are published constitutes acceptance of the updated privacy terms.
We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions, concerns or wish to exercise your privacy rights, please contact our support team:
Support email: [email protected]
Still Have Questions About Your Privacy?
Check our FAQ section for quick answers, or log in to your account to reach the mbi918 support team directly.